Frequently Asked Questions

If you were sent a password or if you are able to retrieve your password using the Forgot My Password link on the log-in screen, we at least have your name and email address and you have been linked to a club or team in some capacity (see Help > Access).

Once logged-in, go to Main > My Profile > My Contact Info and ensure that your contact info is complete and correct. If your email address ever changes, go there to change it. (If you wish to change your password, go to Main > My Profile > Change Password, and if you wish to change your email preferences, go to Main > My Profile > Email Preferences.)

If when retrieving your password you are told you are not a registered user it means you have not not been linked to your club or any of its teams. If you are a coach or team contact person, contact your manager, who has the authority to add you to his team as an authorized user. If you are a manager or club person, contact your club rep.

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Why does the league require that all league participants be ientified in the system?
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As basic as it sounds, identifying/linking people to their teams is a major challenge for many league members. And, nobody can add themselves to the website because they need a password to do that and it is a chick and egg thing. The system is set up so that only a league admin can change a club rep or owner of record. Also, when teams are activated, the club rep must supply the league admin with full contact info on the team manager. Both the club rep and team manager are issued passwords that allow them to complete the process for all remaining coaches, team contacts and players. For example, a club rep can add/change managers and coaches on any of his teams. A manager can add/change his own coaches. Persons with club level access can add players to roster (so too can manager/coaches). Club level can release players from roster (team level can not).

Bad things happen when any league participant is not identified within system:

(1) league admin as well as other league members, have no way of communicating with an unknown participant, or possibly his team;

(2) the unknown participant is not issued a password;

(3) the unknown participant gets no league email;

(4) the unknown participant doesn't appear on his team roster as mgr/coach or player - which means:

(i) if he gets hurt there is no league record that he is an official member of any league club or team, which can void that person from being eligible under a member's team insurance coverage;
(ii) w/o an official record of league participation, the unknown participant is not eligible to manage/coach or play in the league or in any sanctioned tournament;
(iii) if an unknown league participant gets in trouble at a game, the league has no way of identifying the culprit.

(5) the website is programmed to block a team's access to other team's contact info if they haven't provided the league with complete contact info for at least a manager and two contacts.

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WHAT EACH CLUB/TEAM MUST DO re: CONTACT INFO
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* Manager/Coach Contact Info (REQUIRED) - Enter contact info for all managers and coaches and as well as one primary and one secondary contact and link them to your team (need to be using FIREFOX to use link function). Each linked person will be provided a personal password (auto-emailed to them). Without linking the person there will be no password. This information also is used to complete each team's official rosters and to provide other members with contact info for communication purposes.

NOTE: Full contact information is REQUIRED for a manager, primary contact and secondary contact. The manager also can be the primary or secondary contact. As can a coach.

HOW TO LINK A PERSON TO A TEAM -

Team Level Log-Ins --- Go To Registration > Team Directory
Club Level Log-Ins --- Same as Team or Go To Main > Club Home > Home and scroll down and select View Team Contacts

NO PERSON SHOULD BE ADDED TO THE SITE MORE THAN ONCE. Therefore, before adding a person's info to the site, always search for the person's name on the site's alphabetical list of all league persons. If person's name is on the list, click his name to select the person from the drop list and link him to your team. This will automatically retrieve his contact info as well.

NOTE: If the [link] function does not work, you are using Internet Explorer or some browser other than Firefox. You need to download a free version of Mozilla Firefox to use our website fully. Download directions are provided on the News Board at the start of each year.

If the person is new to the league (name was not found on the drop-list), click ADD NEW PERSON at the top of page to enter their name and contact info. If you don't enter their correct email address they will not get a password.

VERY IMPORTANT - If a manager, primary and secondary contact has not been designated for your team OR if any of their contact information is incomplete, the website will block everyone in your club from linking to contact info for opponents listed on your schedule. Contact info on these three positions for each team gives members the ability to communicate with each other.

NOTE: Any person with a password may update their bio by going to Main > My Profile > My Contact Info.